Thursday, 12 May 2016

HDFC Bank to reverse all my Charges and Close all my Other Accounts asap.



HDFC Bank Head Office Address:

1st Floor,
# 6 / 242,
Senapati Bapat Marg,
Lower Parel,
City: Mumbai,
State: Maharashtra, 
India.
Pincode - 400 013.
HDFC Bank Official Web Site Address : http://www.hdfcbank.com
HDFC Bank Managing Director :

Mr. Aditya Puri

HDFC Bank Headquarters,
Senapati Bapat Marg,
Lower Parel ,
City: Mumbai,
State: Maharashtra,
India.
Pincode - 400013.
Hdfc Bank Office Contact Phone Number : 022 - 30966400
Hdfc Bank Fax Number : 022 - 42197125
Hdfc Bank Customer Care Email ID : managingdirector@hdfcbank.com

Hdfc Bank Executive Director Contact Address:

Mr. Harish Engineer

HDFC Bank House, Senapati Bapat Marg,
Lower Parel, 
City: Mumbai,
State: Maharashtra,
India.
Pincode - 400013
Hdfc Bank Office Number : 022 - 30966401
Hdfc Bank Fax Number: 022 - 42197125
Hdfc Bank Contact Email ID : ed.wholesalebanking@hdfcbank.com 

Hdfc Bank Main Branch Address In India:  


Mr. Navin Puri

HDFC Bank House, Senapati Bapat Marg,
Lower Parel ,
City: Mumbai,
State: Maharashtra,
India.
Pincode - 400013
Hdfc Bank Office Phone Number : 022 - 30966402
Hdfc Bank Fax Number: 022 - 42197125
Hdfc Bank  Customer support Email ID : countryhead.retailbranches@hdfcbank.com 

Hdfc Bank  India Retail Products Office Address: 

Mr. Rahul Bhagat
HDFC Bank House, 
Senapati Bapat Marg,
Lower Parel,
City: Mumbai,
State: Maharashtra,
India.
Pincode - 400013.
Hdfc Bank Office Retail Phone Number: 022 - 30966404
Hdfc Bank Fax Number : 022 - 42197125
Hdfc Bank Contact Email ID : countryhead.retailproducts@hdfcbank.com 

Hdfc Bank Head Office Private Banking Address India: 

Mr. Abhay Aima,
HDFC Bank House, 
Senapati Bapat Marg,
Lower Parel,
City: Mumbai,
State: Maharashtra, 
India.
Pincode - 400013.
Hdfc Bank Office Phone Number : 022 - 30966405
Hdfc Bank Fax Number: 022 - 42197125

Hdfc Bank Compliance Office | Credit / Atm / Debit Cards Address: 

Mr. Parag Rao
DHL Premises,
Kamala Mills Compound,
Lower Parel, 
City: Mumbai,
State : Maharashtra 
India.
Pincode - 400013
Hdfc Bank Credit and Debit Office Number: 022 - 30966403
Hdfc Bank Fax Number : 022 - 42197125



HDFC Bank 
 
The Manager
Customer Care Centre
HDFC Bank 
Chennai - 600086

For Regular Post:
Manager, HDFC Bank 
PO BOX # 8654
Thiruvanmiyur PO 
Chennai - 600 041 

For Courier:
Manager, HDFC Bank Cards Division,# 8, Lattice Bridge Road, Thiruvanmiyur,
Chennai - 600 041

HDFC Bank Ltd., New Bldg; "A" Wing 2nd floor,
26-A Narayan Properties,Chandivali Farm Road,
Off Saki Vihar Road, Chandivali,
Andheri (East), Mumbai- 400 072


HDFC Bank   A/c Holder     :  Capt Chandra Shekhar Gupta
HDFC Bank   E Mail         :  csg@asia.com
HDFC Bank  A/ Nos          :  02811000038380
                  

HDFC Bank  Branch : 211 Jawahar Marg Indore MP India

I was a HDFC Bank  SB Account Holder since last 6 Years. At The time of Opening my A/c
I deposited Rs 10000 for AQB . That time their So called Relationship Managers
visited my place and done all my Work at Home,  with a Promis to provides same services all times. Now They have increased the AQB to more then a Rs 20000 Per accouunt.

Also their So called Relationship Managers Opened so many other Accounts for their commission purpose which is not paying me any Returns.

Also They are debiting my accounts for long without my permission.
 

The Whole customer expereince is horrible and it appeared...  :(  I don't feel like visiting their Branch as they are so arrogent now.

I request HDFC Bank  to reverse all my Charges and Close all my Other Accounts   asap.

Shekhar Gupta

Capt Chandra Shekhar Gupta
+91 99775 13452 
-- 
Happy Landings ..........

Capt Shekhar Gupta
CEO
AeroSoft Corp
W :  http://www.aerosoft.co.in
E  :  shekhar@aerosoft.in



I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to <postmaster>

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

<retaildematqueriesinm@hdfcbank.com>: 550 retaildematqueriesinm@hdfcbank.com... No such user


Final-Recipient: rfc822; retaildematqueriesinm@hdfcbank.com
Status: 5.0.0
Action: failed
Last-Attempt-Date: Thu, 12 May 2016 13:46:45 +0530
Diagnostic-Code: smtp; 550 retaildematqueriesinm@hdfcbank.com... No such user


---------- Forwarded message ----------
From: Shekhar Gupta <shekharaerosoftcoin@gmail.com>
To: Shekhar Gupta <shekharaerosoftcoin@gmail.com>
Cc: 
Date: Thu, 12 May 2016 13:46:41 +0530
Subject: I request HDFC Bank to reverse all my Charges and Close all my Other Accounts asap.



Posted by at No comments:
Labels:

Tuesday, 10 May 2016

ICICI Bank — Account freeze without any intimatation 004105001608 Asiatic International Aviation Corp




ICICI Bank
Customer Service
4241526
Madhya Pradesh: 7879446699



ICICI Bank
Customer Service
corp.care@icicibank.com
info@icicibank.com
customer.care@icicibank.com

Asiatic International Aviation Corp


ICICI Bank — Account freeze without any intimatation 004105001608
Asiatic International Aviation Corp

Dear Sir / Madam,

My name is Capt C S  Gupta and my account no. 004105001608 In ICICI bank is  . My
account has been open on behalf of my company Asiatic International Aviation Corp

my account has been freeze since last  1 month. They are retuirning my cheques unpaid
inspite of having good balance into my account.


But bank officer even Brach manager not listening me and not providing me
any solution.

I would like to make a Consumer Forum complaint and RBI as well. They will not stop
big cheaters like Dr Vijay Mallaya but will give trouble to small clients.

Now to these Crazy Bankers, I wana give lesson to ICICI bank and make them understand now.




Capt C S  Gupta
account no. 004105001608
9826037330







Posted by at 1 comment:
Labels:

Friday, 14 March 2014

HSBC India Complaints


info@hsbc.co.in,
retaildematqueriesinm@hsbc.co.in
regionalnodalofficermadhyapradeshinm@hsbc.co.in,
The Manager
Customer Care Centre
The Hongkong and Shanghai Banking Corporation Limited
Rajalakshmi, No 5 & 7
Cathedral Road
Chennai - 600086

HSBC Bank  A/c Holder  :  Capt Chandra Shekhar Gupta
HSBC Bank  E Mail         :    csg@asia.com
HSBC Bank  A/ Nos        :  136 039 468 006
                      136 130 788 006

 HSBC Bank Branch : Indore MP India

 I was a HSBC SB Account Holder since last 6 Years. At The time of Opening my A/c
I deposited Rs 25000 for AQB as FD. That time their So called Relationship Managers
visited my place and done all my Work at Home,  with a Promis to provides same services all times. Now They have increased the AQB to more then a Rs 3 Lakh Per accouunts.

 Also their So called Relationship Managers Opened so many Mutual Funds Accounts for their commission purpose which is not paying me any Returns.

 Also They are debiting my accounts for long without my permission.

 And despite asking for a closer of all my Accounts they are not turning back as Promised

 To add insult to Injury I was threatened by Low balance charges becasue the Backoffice automatically upgraded the account to HSBC advance without my knowledge in June 2010 (my premier account was downgraded to Normal  account in MAY 2010)

 The Whole customer expereince is horrible and it appeared...  :(  I don't feel like visiting their Branch as they are so arrogent now.

 I request HSBC to reverse all my Charges and Close all my Accounts and MF asap.

 Shekhar Gupta

 Capt Chandra Shekhar Gupta
Are you getting the service you deserve?
At HSBC, we want to make sure that you get only the very best of service from us - service which you, our valued customer, deserves.

 If at any stage, you feel that our service levels are not upto your expectations, here is what you can do:

L-1
Click here if you wish to make a complaint.

 OR

 **E-Mail us at info@hsbc.co.in

 OR

 Write to

 The Manager
Customer Care Centre
The Hongkong and Shanghai Banking Corporation Limited
Rajalakshmi, No 5 & 7
Cathedral Road
Chennai - 600086
OR

 Banking customers may contact the customer service executive(s) at our branches or write to the Branch Manager explaining the details of their issues. To locate a branch near you, please follow this link: HSBC Branch and ATM locator.

 We will respond to your complaint within 10 days.
Customers may contact our Phone Banking service executives who will be glad to assist you. For a list of contact numbers please follow this link: Call Us.

 You can contact the Customer Facilitation Centre (CFC) of the Bank for complaints regarding an RTGS or NEFT transaction.Please refer to this list for your enquiry.

 In case you wish to reach out with a complaint on your Demat account, please write to retaildematqueriesinm@hsbc.co.in

Complaint comments Read comments [1] Complaint category Other

Other HSBC India Complaints & Reviews

 HSBC India - Wrong billing System of HSBC Gold Credit card
User MahendraV123

 This is regarding the Credit Card No. 4384599989082531.I have received a call from HSBC recovery department regarding due payment of 3953.25 Rs. which I had never used. I explained the situation to the person calling me but he was not ready to listen anything regarding this.So I am putting my again here on the complaint board expecting speedy action on the same.
I got HSBC Gold credit card number as above in around April 2008 science then I have not mad even a single transaction using this credit card. In the first statement from the HSBC there were some Repayment Protection Premium charge...
Complaint comments Read comments [9]
HSBC India - Credit card overlimit fee
User kulimane
I had a credit card(master card) from HSBC. Its limit was 60000. By mistake once it can crossed the limit (Rs 61000).

 From the customer point of view

 1) They should never allow overlimit.
2) Even if they allow, there is a huge fine(Rs 550 each month)
3) Fine does not end for one month. It again continues for the next month also which is not correct.
4)On this end, I have canceled the card and decided to not to pay the fine amount.
5)This also leads to kind of mental torture .

 I ask to seek compensation from the back regardign...
Complaint comments Read comments [4] Complaint category Credit Cards
HSBC India - Overdue payment of Credit card from defaulters list name to be removed.
HSBC User Consumer Complaints
Hi,

 I was holding a credit card of HSBC, I have never done any purchase/shop from this card. Now I am getting threatning calls from collection agency for paying around 95000/- to bank. Now I do not hold the same, as the card has been expired and new card has not yet issued.

 Apart from those, I have checked CBIL report, which shows 95000 rs as Outstanding.

 Request you please give an expert advise, so that I can remove my name from defaulters list and the overdue amount is settled.

 Rgds,
Samiran K....
Complaint comments Read comments [3] Complaint category Other
HSBC India - No ethics - Unnecessary penalty
User Parul Makhija
I have a credit card of HSBC for which I ma facing a lot of problems. Firstly the statements didn't come appropriately then there executives call for the payment. As I stay in Faridabad there is no ATM or drop box there which was also confimed by there staff, and my workplace is in Udyog Vihar Gurgaon, from here the bank or the atm /drop box is really far which is also communicated to HSBC staff many times. They have taken time from me for 5 times to send there executives but no one turned up. Once a person came without informing that time I was not at home and obviously could'nt leave...
Complaint comments Read comments [2] Complaint category Credit Cards
HSBC India - MisBehaviour
User Sachin Arora
This is regarding my recent conversation with HSBC's telecaller - Pooja, who called me to pay up my pending installment for September 2006. This loan will be finished by August 2010.

 Earlier I had a talk with one of the CCE regarding this & she told me including this pending installment this loan will be finished by august 2010. The payment has already been adjusted with the end of loan. I have no problem answering any queries from HSBC's side, but i am really feeling sad about the way the Lady interacted with me.

 She suddenly went out of the courtesy...
Complaint comments Read comments [2]
HSBC India - I have been marked as written off on CIBIL by HSBC credit card.
HSBC User Consumer Complaints
I was using a HSBC credit card issued to me on 30/06/2006.
I have used it till Apr'07 without any issues. After that suddenly they started charging Rs 329 towards TATA AIG GEN.INSURANCE-MO (Mumbai) without my consent. I made numerous calls to HSBC credit Card and TATA AIG Insurance department about the issue but it continued for next 2 months. Then finally I made the payment of all my purchases done on the credit card on 27/06/2007 and conveyed the concerened credit card department to close my card as I am not going to pay the amount they have charged me for the insurance, which I have...
Complaint comments Read comments [1] Complaint category Other
HSBC India - I am being cheated by HSBC for applying for their Credit card
HSBC User Consumer Complaints
I was approached by HSBC Credit card sales staff for applying for their credit card.Once i purchased the card i had never used it.After 1 yr i got a call from HSBC collection department that some 3000 rs outstanding is showing in my name which i should pay back.When i asked them what it is about as i had never used their card.I got a reply that the money was deducted for TATA AIG insurance policy for which their person has taken my approval over phone.i asked them immediately to cancel my card and show me the policy as till date i never received any such policy nor any one informed me about it.There...
Complaint comments Read comments [1] Complaint category Other
HSBC India - Legal notice to Pay HSBC Outstanding Amount Due
HSBC User Consumer Complaints
I hold a HSBC Gold credit card. In October, 2009 i got a call from HSBC Recovery Executive (0120-6779575) (The Executive who called me Amit Bhatia - 9911902903) for outstanding payment of i.e. Rs. 76500 & he suggest me that i can pay outstanding amount 76500 into 17 installment of Rs. 4500 per month for 17 months.

 I aggreed to pay outstanding in installment as option given to me by HSBC Bank Executive.

 Now after payment of 1 month i noticed in next month statement (December,2009) showing outstanding amount of Rs. 89139.73

 It was very shocking to me,...
Complaint comments Read comments [1] Complaint category Other
HSBC India - HSBC INDIA NRI SERVICES
HSBC User Consumer Complaints
I was a HSBC premier account Holder and despite asking for a downgrade in writng in Feb 2010 it was not effected till May 2010.Worse 2 Debit Cards were simultaneously issued and active till MAy 2010 .One of the cards was misused by some fruadster and HSBC refuses to own up responsiblity.
To add insult to Injury I was threatened by Low balance charges becasue the Backoffice automatically upgraded the account to HSBC advance without my knowledge in June 2010 (my premier account was downgraded to Normal NRE account in MAY 2010)
The Whole customer expereince is horrible and it appeared...
Complaint comments Read comments [1] Complaint category Other

 HSBC India - HSBC India very poor customer service
HSBC User Consumer Complaints
I am a powervantage customer of HSBC. I called up HSBC phone banking on 15th June 2010 and was handled by one Durgesh. I explained to him about a problem I face with internet banking where the system does not allow me to upgrade my limit for a non-designated payee. According to the system such upgrade cannot be done online. Mr Durgesh repeatedly was asking me to follow the same procedure which i tried several times without sucess. When asked to take down a complaint, he refused to register a complaint and wanted me to send an email. When I wanted to speak to a senior manager he put me on hold for...

 Auto Reply :(

 Dear Customer,

 We thank you for writing to us and acknowledge the receipt of your
email. This is an automated acknowledgement and we shall respond to you
within 2 working days.

 In case you have any urgent queries, please contact Phone Banking at the
numbers available at http://www.hsbc.co.in/1/2/miscellaneous/call-us

 If you wish to report the loss of a card, please contact Phone Banking
immediately to do so. Please note that HSBC will not be liable for any
transactions processed prior to the card being reported as lost on the
Bank?s records.

 For more information on services, do visit our web-site www.hsbc.co.in

 Please note that we shall not be able to share any account related or
confidential information on your personal email address. For such
requests, please forward a secured mail through HSBC?s Internet Banking
service. In case you are not registered on HSBC Internet Banking, please
visit our web-site for details on the registration process.

 For any future communication on the same subject, we request you to
quote the reference number that will be mentioned in our response to
you.
Yours sincerely,

 The Hongkong and Shanghai Banking Corporation Limited, India (HSBC)
---------- Forwarded message ----------
From: HSBC INDIA NODAL OFFICER <nodalofficerinm@hsbc.co.in>
Date: Wed, Apr 9, 2014 at 10:55 AM
Subject: Your Savings Account 136 ***** 006 (KMM14722631V64357L0KM)
To: Shekhar Gupta <shekharaerosoftcoin@gmail.com>


Dear Capt Gupta

Reference Number 2403799546

We refer to our email dated 05 April 2014 and to our telephonic
conversation on 05 April 2014, regarding your Savings Account.

It is indeed unfortunate to note that you are disappointed with the
services offered by the Bank and I regret for the inconvenience caused
in this regard

We refer to your concern with the balance based charges levied on your
account and not being advised on the account conversion. We have
reviewed your concern and inform, the Advance migration letter was sent
to your registered mailing address in April 2010 through Express IT
courier (Air way bill number 4621468235) and was delivered to Mr S
Gupta. A copy of the letter is enclosed herewith for your kind perusal.
The password to open the file will be your date of birth in DDMMYYYY
format. For example: If your date of birth is 02 January 2008, then the
password to open the file would be 02012008.

Please find appended the eligibility criteria for advance account.

Maintain a quarterly Total Relationship Balance (TRB) of INR 300,000
(Rupees three lakh) in a combination of savings and current account
balances, fixed deposits, holdings in demat account held with HSBC,
investments and life insurance through HSBC
OR
Have a mortgage relationship of INR1, 500,000 (Rupees fifteen lakh) or
more with HSBC
OR
Hold a corporate salary account under HSBC?s Corporate Employee
Programme in India, with a net monthly salary credit of INR 50,000
(Rupees fifty thousand) or more into the account

In case of not meeting any of the eligibility criteria, a service charge
of INR 1,500 (plus applicable taxes and surcharges) shall be levied on a
quarterly basis, at the end of every calendar quarter on your
savings/current account.

We had also sent an email to you on the e-mail ID CSG@ASIA.COM on 30 May
2011. The details of the e-mail content are available in the link
mentioned below.

http://mail.hsbc.com.hk/in/cc_adv_cust/mailer_g.htm

Further, as the Total Relationship Balance (TRB) was not maintained in
your account for the period between October 2011 to March 2013; balance
based charges amounting to INR 3932.60 was levied on your account.

Based on your representation and as a service gesture we have reversed
the charges amounting to INR 3932.60 on 02 April 2014.

We refer to your concern on being dissatisfied with your earlier
interaction with the Branch  Please accept our sincere apologies for the
inconvenience caused to you in this regard.

We understand you have had a conversation with our branch colleague Mr
Jay Gujjar on 02 April 2014 regarding the redemption of Mutual funds and
have collected documents in this regard.

We regret to note that you intend to close the savings account. In this
regard we request you to visit the branch for closure of the account.

Capt Gupta, we would like to assure that we have endeavored to address
your grievance in a fair and equitable manner.

Please feel free to call us on 044 3911 1217 between 09:30 am to 06:00
pm from Monday to Friday or write to us if you require further
clarification. Alternative you can also write to us at
nodalofficerinm@hsbc.co.in

The Reserve Bank of India has appointed Banking Ombudsman under The
Banking Ombudsman Scheme, 2006, to provide a forum to customers for the
resolution of their complaints relating to deficiency in banking
services. Details can be viewed vide the appended link


http://www.hsbc.co.in/1/PA_1_083Q9FFKG80E20RA9Q00000000/content/website/
pdf/ombudsman_2006.pdf

Assuring you of our best services always,

Yours sincerely


Jerlin Xavier
Customer Service Manager, Nodal Desk
The Hongkong and Shanghai Banking Corporation Limited, India (HSBC)



Posted by at 1 comment:
Labels: , , , , , ,

Monday, 10 February 2014

Please Do Not Buy HDFC MediClaim They are Big Cheaters



A Medical Insurance is most needed in case of an Emergency and that is the reason why anybody takes one. We also took one Family Health Insurance Policy from HDFC Ergo, a So Called Very Famous Health Insurance arm of HDFC Bank dated 15 Dec 2012. The Biggest mistake  I made to switch from Tata AiG Health.

My Policy no. is 2825200389588301000 and my Cashless card no. is 2825200389588301000. The expiry date of my policy is 14th December 2014.

We faced an emergency situation on 03rd Feburary 2014 when my wife Mrs. Samira Surabhi Gupta suddenly had an acute stomach pain and had to be admitted at CHL Convienient Hospitals Ltd. , A B Road, Indore (contact no. - 0731-6622222). This hospital is one of the Network hospitals of HDFC Ergo. The doctors identified it as the problem of multiple stones in the Gall Bladder. I informed Third Party Administartors (TPA) and completed all the formalities.

On 04th Feburary 2014, the doctors decided to operate my wife. But, when I went to enquire about funds through TPA, they told me that HDFC Ergo has declined my claim saying that it is a new case of surgery and is not covered in the policy!!! I don't accept it as a valid reason as nothing was mentioned to me about all these things during the time I was taking the policy. Their agent never said anything that some diseases might not be covered under the policy ?

What do they cover then - Cough, Cold and fever?



I was in shock as I had to arrange for a heavy sum suddenly. I arranged the amount somehow and deposited in the hospital. Thankfully, my wife's operation was successful. All thanks to the doctors and the almighty.

But, she suffered a lot because of them. We were under a lot of mental stress just because I made a mistake of taking my Family Health Insurance from a faulty company like HDFC Ergo.

Now I have a question. Why did the HDFC Ergo agent not inform me about these things when he was running behind me to take the policy ?

At that time, he came across to me as an agent of a company which is the best in the world and never lets its policy holders' down? How come then when I needed them the most, they have shrugged off their hands?

They give big claims when they are chasing you to take the policy. The claims from HDFC Ergo to me were:

Optimum health insurance coverage at an affordable price
Option to cover on Individual or Family Floater basis
Option to choose health insurance plans from an annual or two year policy
Cumulative Bonus for each claim free year
Provides Cost of Health Check up after 4 claim free years
Cashless Claims Service across India at 4000+ network hospitals
No medical check-up upto 45 years of age
Income Tax Benefit under Section 80D of the Income Tax Act
Hassle free claims Process with minimum documentation and turn around times
No Sub-limits on any disease, room rent, hospital charges and doctor fees.*

Nothing was mentioned anywhere that certain diseases will not be covered. I am
already nearing the maturity date of the policy and yet I am not eligible for the
benefits!!! I feel like I have been cheated by HDFC Ergo. I could have gone for
some other health insurance and not wasted my time and hard-earned money on them.

There are hundreds of good health insurer providers out there.

I want them to pay me back the amount which I deposited. I have all the required
documents but don't know how to proceed. Nobody in the HDFC Ergo is guiding me on this.

I request all those who have any idea how I should go about in this, please reply
back to me. I am a disgruntled customer and I know only customers like me will be able to guide me properly on this.

Also, I request all of you to never ever go for a HDFC ERGO FAMILY HEALTH POLICY.




HDFC ERGO Health Suraksha cheating,
HDFC ERGO Travel Insurance complaints,
HDFC ERGO Customer Care,
HDFC ERGO Claim Form,
HDFC ERGO Mediclaim,
HDFC ERGO Careers,
HDFC ERGO GIC,
Genisys HDFC ERGO,


Please
Do Not Buy
HDFC MediClaim
They are Big Cheaters
Visit
http://Bank-Consumer-Protection-Group.blogspot.com



Posted by at 4 comments:
Labels: , , , ,

Saturday, 8 February 2014

HDFC ERGO Health Insurance complaints


HDFC ERGO # 2825200389588301000

Date : 3Rd Feb 2014
Venue : CHL Hospital Indore
Convienent Hospitals Ltd  Indore
http://www.hdfcergo.com/locators/

Hospital Name  : CHL Convienent Hospitals Ltd
Address          : LIG SQUARE,A.B. ROAD,PINCODE-452008
Contact No  : 0731-6622222


Poor policy from HDFC Ergo, they cheat the customers and do not pass any claim, keep you waiting in the hospital, and do not give you clear statement.

HDFC Ergo Denial for Cashless Claim due to which my Wife Suffered a Lot

We have a HDFC ERGO FAMILY HEALTH POLICY. Which cover my Son, Wife and myself. My policy no is – 2825200389588301000 and my cashless card no is – 2825200389588301000 and expiry date is 14-Dec-2014. My complaint is regarding denial of Cashless service from HDFC Ergo without any Proper Reason.

This is to state that my Wife Mrs. Samira Surabhi Gupta,  is suffering from Acute Pain in Gal Bledder . On 3rd Feb 2014 I admited her in  CHL Convienent Hospitals Ltd . which is one of the network hospital of HDFC Ergo. I inform to TPA and complete all the formalities. On 4th of Feb  Doctor decided to Operate her but that time I know through TPA that my claim is denial and reason behind that is HDFC Ergo Consultant show it is a New case of Surgery  and this is not covered in that policy. At that crucial time I arrange the Big Amount to deposite and started the treatment. Doctor saved  my Wife.

But due to insufficient funds we can not able to give her proper treatment.

I need your help to get the justice and learned them a lesson so anybody else never faced this type of problem. At the time of Policy your Agent would never tell you such problems. Even at the time of Admission Hospital will also Accept your Cashless Card.

I have all the documents regarding this matter. But I don’t know how to proceed.

Please  suggest me what to do And request all of you never ever go for a HDFC ERGO FAMILY HEALTH POLICY

See their Claims :

Why HDFC ERGO Health Insurance ?

Optimum health insurance coverage at an affordable price
Option to cover on Individual or Family Floater basis
Option to choose health insurance plans from an annual or two year policy
Cumulative Bonus for each claim free year
Provides Cost of Health Check up after 4 claim free years
Cashless Claims Service across India at 4000+ network hospitals
No medical check-up upto 45 years of age
Income Tax Benefit under Section 80D of the Income Tax Act
Hassle free claims Process with minimum documentation and turn around times
No Sub-limits on any disease, room rent, hospital charges and doctor fees.*


Capt Shekhar Gupta
CEO
AeroSoft Corp
W : www.aerosoft.co.in
E  :  shekhar@aerosoft.in
shekharaerosoftcoin@gmail.com


Why HDFC ERGO Health Insurance
Optimum health insurance coverage at an affordable price
Option to cover on Individual or Family Floater basis
Option to choose health insurance plans from an annual or two year policy
Cumulative Bonus for each claim free year
Provides Cost of Health Check up after 4 claim free years
Cashless Claims Service across India at 4000+ network hospitals
No medical check-up upto 45 years of age
Income Tax Benefit under Section 80D of the Income Tax Act
Hassle free claims Process with minimum documentation and turn around times
No Sub-limits on any disease, room rent, hospital charges and doctor fees.*


18,900 RESULTS

Cancellation of policy
trust them because HDFC ergo doesnt do what they say. so for future i dont want any trouble. they have charged the amount on my card ending with 7443 long before i have received any documents stating that i have some kind of health insurance. Last week i have called the customer care and asked for policy cancellation and refund...

HDFC ERGO General Insurance Company Limited (complaint)
 BCDUTTA on Jan 22, 2014
Rejection of Cashless Claim Facility for Mrs Subhra Dutta at AMRI Hospitals, Kolkata
Insurance Company to M/s HDFC ERGO General Insurance Company with effect from 01/08/2012 and renewed on 01/08/2013, by which our policy is valid till 31/07/2014. I even received the the No Claim bonus accumulated with former Insurer as CB Amount. As on date Sum Insured for each one of us are Rs 3...

HDFC ERGO (complaint)
 Asmit De on Jan 2, 2014
Cancellation of HDFC ERGO policy Ref.: HN26112013001296
Dear Sir, I had made a HDFC ERGO Medical Insurance policy (Ref. : HN26112013001296). Although I gave consent for the said policy on 27-Nov-2013, I immediately requested a cancellation of the policy within an hour of making it through the HDFC bank agent. In spite of my cancellation request, a bill has been raised on my HDFC Bank Credit Card (XXXXXXXXXXXX7574) for the said policy for ₹782...

HDFC ERGO General Insurance (complaint)
 Shabusunil on Dec 9, 2013
Insurance cheating
claim as advised by HDFC ERGO GENERAL INS. CO. LTD. flushing and cleaning charges will allowed. Hence kindly provide your estiamte to proceed further. Sir, Two weeks back my BMW car was taken to the problem caused by hydronic lock . The revive owner intruded me to claim for the insurance and I did so this was e...

HDFC ERGO Genral Insurance (complaint)
 ankitgupta18541 on Dec 3, 2013
Molesting INDIAN Consumers using their agencies
I have been abused by HDFC ERGO's agency, while chasing for our car insurance, and when i approached to the corporate office regarding this misbehave /misconduct they said, we don't know anything, and today i have been feeling mentally harassed since 28/9/13. Seen was : My colleague got a call from 9212583170, Ms...

HDFC ERGO Auto Insurance (complaint)
 mits.kanani on Oct 19, 2013
Renewal of Policy
To, The Manager HDFC Bank Dhanbad Branch Sub: Maruti Swift JH10AC 2005 still not insured. Dear Sir, As you know my firm is an esteemed customer of your bank i.e A.MIT Coal Enterprise and the firm owns a White Maruti Swift with Reg no JH10AC 2005 and HDFC has even provided r...

HDFC ERGO General Insurance Company Ltd. (complaint)
 gangotritube on Sep 28, 2013
LAST 3 MONTH HEALTH CLAIM AMT. TILL DATE NOT RECEIVED
HEALTH INSURANCE CO, ( HDFC ERGO, ) DETAILS ARE BELOW. NAME OF POLICYHOLDER;- YOGESH S PATIL OLD POLICY NO. 2825200105908200000 RENEWL POLICY NO. - 2825200105908201000 (SILVER PLAN) DOCUMENT NUMBER MAA 1430 39050 REGARDS, YOGESH PATIL CELL NO. 9898421858 LANDLINE; 079-25857262...

HDFC ERGO (complaint)
 nandakishore.bhosle@gmail.com on Sep 18, 2013
Why my policy is not covered for Pregnancy.
its was migrated to HDFC ERGO. I have taken this policy from the HDFC Credit Card. Few days back I called the customer care execute for the claim. He said that I am eligible only if I have the policy for 4 years continuously. When I told them that I am using the card before it was migrated to HDFC ERGO, then they said that they don’t have the detail’s and asked for the policy papers of the Bajaj Allianz...



Poor policy from HDFC Ergo, they cheat the customers and do not pass any claim, keep you waiting in the hospital, and do not give you clear statement.


HCS Cardholders ( For Health Policy purchase after 1st April 2012)
Toll Free :1800 2001 999
Phone (UAN) :1860 2000 700 ( Local charges applicable )
Fax (UAN) :1860 2000 600 ( Local charges applicable )
Email :healthclaims@hdfcergo.com
Address :HDFC ERGO General Insurance Co. Ltd.
6th Floor, MBC Tower, Old no.90, New No. 199, Luz Church Road, Mylapore, Chennai - 600 004
FHPL Cardholders
Toll Free :1800 425 4075
Fax (UAN) :+91 44 3013 6747
Email : info@fhpl.net
Address :Family Health Plan (TPA) Ltd.
Srinilaya-Cyber Spazio
Suite # 101,102,109 & 110, Ground Floor,
Road No.2, Banjara Hills, Hyderabad - 500 034


Service Request
Policy DocumentsChange in PolicyPolicy RenewalCancellation of PolicyPremium RefundClaims SupportPolicy Queries
Toll Free : 1800 2 700 700
Email : care@hdfcergo.com
Customer Care
AppreciationGrievances
Customer Delight
Customer Delight
Media Queries
corpcomm@hdfcergo.com
Write to us
Registered & Corporate Office
HDFC ERGO General Insurance
Company Ltd.
1st Floor, 165-166,
Backbay Reclamation,
H.T. Parekh Marg,
Churchgate, Mumbai 400 020
Phone: +91 -22 -6638 3600
Customer Service & Correspondence Address
HDFC ERGO General Insurance
Company Ltd.
6th Floor, Leela Business Park,
Andheri Kurla Road, Andheri (E),
Mumbai - 400 059
Phone: +91 -22 -6638 3600

HDFC ERGO Health Suraksha,
HDFC ERGO Travel Insurance,HDFC ERGO Customer Care
HDFC ERGO Claim Form,
HDFC ERGO Mediclaim,
HDFC ERGO Careers,
HDFC ERGO GIC,
Genisys HDFC ERGO,
Posted by at No comments:
Labels: , , , ,

Tuesday, 9 October 2012

Kingfisher Airlines not a systemic risk: KC Chakrabarty

Top India Stories From WSJ: Push to Rein In Government Spending, Regulator ...
Wall Street Journal (blog)
India May Cancel Kingfisher License: India's aviation regulator may cancel Kingfisher Airlines Ltd.'s license if it isn't satisfied with the company's plans to carry on operations, Civil Aviation Minister Ajit Singh said Monday, as the cash-strapped ...

See all stories on this topic »
Kingfisher Airlines not a systemic risk: KC Chakrabarty
Economic Times
MUMBAI: The debt-laden Kingfisher Airlines, which owes 17 banks about Rs 7,000 crore, does not pose any systemic risk, RBI Deputy Governor K C Chakrabarty said today. When asked about the troubles at Kingfisher Airlines, Chakrabarty said that "it does ...

See all stories on this topic »
Posted by at No comments:

Bad Experience with Jet Airways




Please find the details of the complaint that I am registering on Jet Airways.

To Jet Airways :

Sirs - I have always respected your organisation , but am sorry to say after being a loyal Jet Airways traveller - All I faced was extreme trauma and humiliation thanks to your team down the line.

I am putting this issue up in Consumer Court as well.

My Details :

JP number - 300623503

I am a Platinum Card member since last 10 years and a and actually am glad I am not travelling Jet Airways as much as I used to.


History of my case and my first worst experience with Jet Airways :

I got a call from IIM Rohtak to represent AeroSoft Corp there, I had enough reward Points in my
Jet Airways Platinum Card so I thought rather than paying cash I would  reedeem my Platinum Points for Book my IDR - DEL flt no 9w 7009 for 13 Oct.

On 6 Oct 2012 I called their Jet Airways Help line no 1800 22 55 22 at a 1300 hrs to redeem my points and book a flight, which was my biggest mistake I made with Jet Airways India Ltd.

They immidiately confirmed me a seat and ask me to send me confirmation SMS and Mail which I didn't received.

On 7 Oct 2012 I again called their Jet Airways Help line no 1800 22 55 22 at a 1330 hrs to
confirm my flight and PNR ? But I got  same Auto reply

Dear Madam/Sir,

Thank you for writing to us.

Your query is important to us and we are committed to provide a
satisfactory resolution. Our Service Executive will respond within three
working days.
In case your query requires further investigation and takes a longer time,
we will keep you informed on the time required for resolution.

Thank you for your patience and understanding in the interim.

Yours sincerely,
Jet Privilege Service Centre


On 8 Oct 2012 I again called their Jet Airways Help line no 1800 22 55 22 at a 1030 hrs to
confirm my flight and PNR ? They gave me my PNR now and ask me to visit Airport and collect
my ticket.



Dear Capt. Gupta,



We have processed your request for a Cash Upgrade against PNR BUZBIY



Please collect the ticket prior to 1700HRS,11-OCT-2012.



You may collect the ticket(s) from any of the Jet Airways Ticketing offices, on production of the  Authority Letter (incase of proxy) and a valid photo ID.



Please note, the Tax amount payable is subject to variations as per the rate of exchange and Government regulations. Any applicable differential Airport Departure Tax will be payable at the respective airport before checking-in for your flight.



The relevant JPMiles have been debited from your JetPrivilege account 300623503.



Yours sincerely



The JetPrivilege Team



Terms and conditions apply.  Please visit jetairways.com for details.



Yours sincerely



The JetPrivilege Team

I visited Airport 4 times just to collect a ticket and after long wait on 9 Oct at 1850 they
gave me print out of my ticket.



After getting my ticket in hand I was thinking that if  Jet Airways can not serve a Pilot how can we expect any Help for a notmal Pax :(

Bob Reany pilot
Bob Reany pilot


POINTS TO NOTE :

1. I hope it is clear above how many minutes we had to wait in the entire process - For a check in or for a refund - Jet Airways cannot wait 2-3 minutes for a customer ?

2. I was well within the boarding time - Everyone's watch including Ms.Leonie's showed 5.05 p.m - 25 mins ahead - so why this fuss ?

3. Why was my father who's boarding pass was stamped not told the gates are closing WHEN HE WAS STANDING RIGHT THERE- Atleast he could have called me / decided to board the flight ? He was left there standing even after boarding pass was stamped - I have this as PROOF.

4. Why was I not told that boarding gates will close in 2-3 mins - I would have atleast rushed or asked for 2-3 mins more ??? The staff at the counter were completely careless.

5. Why were we not helped out by Ms.Leonie if there was time for the luggages to be pulled out - If anyway time was 5.05 p.m.

6. Our names were not called - Witness are my co -colleagues Angshuman Chatterjee and Sunil Mathur who both took the same flight - They said they would have atleast informed us - Obviously even we did not hear it as my father was very much there !

7. Why was the post mess up service extended so bad. Is refund your only way of helping ???

8. The last supervisor who gave the refund - SHE SAYS THE ENTIRE INCIDENT WAS STAFF ERRORS AND A SERIES OF THEM - WILL JUST A SORRY DO ??

9.WHO WILL NOW TAKE CARE OF ALL THE TRAUMA MY FATHER AND I HAD TO GO THROUGH TO GET ALTERNATE ARRANGEMENTS MADE AND GET DELAYED BY 5 HOURS FOR NO FAULT OF OURS ?

10.ANOTHER SUCH VICTIM WAS MR.WHITE , WHO HAD CHECKED IN AT 2.30 P.M AT THE AIRPORT - AND THEY WERE SERIES OF SUCH INCIDENTS AND PASSENGERS SCREAMING FOR OTHER FLIGHTS AS WELL AT COUNTERS IN MUMBAI AIRPORT. - you can investigate.



NOW......................



I NEED DETAILED RESPONSES TO THE ABOVE ISSUES RAISED.

IF THIS IS THE PLIGHT OF A JP MEMBER , WONDER HOW IT IS WITH THE REST OF THE WORLD.

AWAITING SOME SENSIBLE RESPONSE FROM JET AIRWAYS MANAGEMENT.

PROOF - All Emails I made

PLEASE INVESTIGATE AND COME BACK.
Bad Experience with Jet Airways
Posted by at No comments:
Labels:
Subscribe to: Posts (Atom)