| Top India Stories From WSJ: Push to Rein In Government Spending, Regulator ... Wall Street Journal (blog) India May Cancel Kingfisher License: India's aviation regulator may cancel Kingfisher Airlines Ltd.'s license if it isn't satisfied with the company's plans to carry on operations, Civil Aviation Minister Ajit Singh said Monday, as the cash-strapped ... | |
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Tuesday 9 October 2012
Kingfisher Airlines not a systemic risk: KC Chakrabarty
Bad Experience with Jet Airways
Please find the details of the complaint that I am registering on Jet Airways.
To Jet Airways :
Sirs - I have always respected your organisation , but am sorry to say after being a loyal Jet Airways traveller - All I faced was extreme trauma and humiliation thanks to your team down the line.
I am putting this issue up in Consumer Court as well.
My Details :
JP number - 300623503
I am a Platinum Card member since last 10 years and a and actually am glad I am not travelling Jet Airways as much as I used to.
History of my case and my first worst experience with Jet Airways :
I got a call from IIM Rohtak to represent AeroSoft Corp there, I had enough reward Points in my
Jet Airways Platinum Card so I thought rather than paying cash I would reedeem my Platinum Points for Book my IDR - DEL flt no 9w 7009 for 13 Oct.
On 6 Oct 2012 I called their Jet Airways Help line no 1800 22 55 22 at a 1300 hrs to redeem my points and book a flight, which was my biggest mistake I made with Jet Airways India Ltd.
They immidiately confirmed me a seat and ask me to send me confirmation SMS and Mail which I didn't received.
On 7 Oct 2012 I again called their Jet Airways Help line no 1800 22 55 22 at a 1330 hrs to
confirm my flight and PNR ? But I got same Auto reply
Dear Madam/Sir,
Thank you for writing to us.
Your query is important to us and we are committed to provide a
satisfactory resolution. Our Service Executive will respond within three
working days.
In case your query requires further investigation and takes a longer time,
we will keep you informed on the time required for resolution.
Thank you for your patience and understanding in the interim.
Yours sincerely,
Jet Privilege Service Centre
On 8 Oct 2012 I again called their Jet Airways Help line no 1800 22 55 22 at a 1030 hrs to
confirm my flight and PNR ? They gave me my PNR now and ask me to visit Airport and collect
my ticket.
Dear Capt. Gupta,
We have processed your request for a Cash Upgrade against PNR BUZBIY
Please collect the ticket prior to 1700HRS,11-OCT-2012.
You may collect the ticket(s) from any of the Jet Airways Ticketing offices, on production of the Authority Letter (incase of proxy) and a valid photo ID.
Please note, the Tax amount payable is subject to variations as per the rate of exchange and Government regulations. Any applicable differential Airport Departure Tax will be payable at the respective airport before checking-in for your flight.
The relevant JPMiles have been debited from your JetPrivilege account 300623503.
Yours sincerely
The JetPrivilege Team
Terms and conditions apply. Please visit jetairways.com for details.
Yours sincerely
The JetPrivilege Team
I visited Airport 4 times just to collect a ticket and after long wait on 9 Oct at 1850 they
gave me print out of my ticket.
After getting my ticket in hand I was thinking that if Jet Airways can not serve a Pilot how can we expect any Help for a notmal Pax :(
Bob Reany pilot
Bob Reany pilot
POINTS TO NOTE :
1. I hope it is clear above how many minutes we had to wait in the entire process - For a check in or for a refund - Jet Airways cannot wait 2-3 minutes for a customer ?
2. I was well within the boarding time - Everyone's watch including Ms.Leonie's showed 5.05 p.m - 25 mins ahead - so why this fuss ?
3. Why was my father who's boarding pass was stamped not told the gates are closing WHEN HE WAS STANDING RIGHT THERE- Atleast he could have called me / decided to board the flight ? He was left there standing even after boarding pass was stamped - I have this as PROOF.
4. Why was I not told that boarding gates will close in 2-3 mins - I would have atleast rushed or asked for 2-3 mins more ??? The staff at the counter were completely careless.
5. Why were we not helped out by Ms.Leonie if there was time for the luggages to be pulled out - If anyway time was 5.05 p.m.
6. Our names were not called - Witness are my co -colleagues Angshuman Chatterjee and Sunil Mathur who both took the same flight - They said they would have atleast informed us - Obviously even we did not hear it as my father was very much there !
7. Why was the post mess up service extended so bad. Is refund your only way of helping ???
8. The last supervisor who gave the refund - SHE SAYS THE ENTIRE INCIDENT WAS STAFF ERRORS AND A SERIES OF THEM - WILL JUST A SORRY DO ??
9.WHO WILL NOW TAKE CARE OF ALL THE TRAUMA MY FATHER AND I HAD TO GO THROUGH TO GET ALTERNATE ARRANGEMENTS MADE AND GET DELAYED BY 5 HOURS FOR NO FAULT OF OURS ?
10.ANOTHER SUCH VICTIM WAS MR.WHITE , WHO HAD CHECKED IN AT 2.30 P.M AT THE AIRPORT - AND THEY WERE SERIES OF SUCH INCIDENTS AND PASSENGERS SCREAMING FOR OTHER FLIGHTS AS WELL AT COUNTERS IN MUMBAI AIRPORT. - you can investigate.
NOW......................
I NEED DETAILED RESPONSES TO THE ABOVE ISSUES RAISED.
IF THIS IS THE PLIGHT OF A JP MEMBER , WONDER HOW IT IS WITH THE REST OF THE WORLD.
AWAITING SOME SENSIBLE RESPONSE FROM JET AIRWAYS MANAGEMENT.
PROOF - All Emails I made
PLEASE INVESTIGATE AND COME BACK.
Bad Experience with Jet Airways
SEBI to relax mutual fund exposure norms for housing finance companies
| Mutual fund managers reverse investment bets Business Standard The current rally in stock markets has forced Indian mutual fund managers to churn their investment portfolio fast. Upon finding their calls backfiring and the failure to make quick gains for investors, they chose to invest heavily again in those ... See all stories on this topic » |
| 'Cost of funds for housing finance firms will not come necessarily' Business Standard The market regulator on Saturday allowed debt mutual funds an additional 10 per cent exposure in housing finance firms (HFCs). Keki Mistry, vice chairman and CEO of HDFC, says the relaxation allows funds to invest a potential Rs 48,000 crore in HFCs. See all stories on this topic » |
| Mutual fund mangers reverse investment bets Business Standard The current rally in the stock markets has forced Indian mutual fund managers to churn their investment portfolios fast. Upon finding their calls backfired and without making any quick gains for investors, they have chosen to again invest heavily in ... See all stories on this topic » |
| Market revival will attract investors to mutual funds: Dhirendra Kumar, Value ... Economic Times About two weeks ago, SEBI notified in the gazette all the key changes. So the introduction of the direct plan, increasing the expense which is allowed for mutual funds to charge if they spread their business beyond top 15 cities and a big dose of other ... See all stories on this topic » |
| Redemptions from equity funds hit two-year high Reuters India Net redemptions from equity mutual funds jumped to 33.06 billion rupees in September, for a fourth month in a row, according to data released by industry body Association of Mutual Funds in India (AMFI). Redemptions surged even after equity funds in ... See all stories on this topic » |
| Equity mutual funds suffer a massive outflow of Rs3,559 crore Moneylife The Securities and Exchange Board of India (SEBI) brought into effect its mutual fund reforms from 1 October 2012. The regulator gave fund houses the leeway to hike the expense ratio by nearly 45 basis points (bps). This hike in expenses goes against ... See all stories on this topic » |
| Equity MFs' net outflow at 2-year high Business Standard Amid a strong rally in the stock markets, retail investors cashed out from equity mutual fund (MF) schemes, as net outflow in September rose to a two-year high. In September 2010, equity MFs had seen outflows of a whopping Rs 7,281 crore. See all stories on this topic » |
| Top 5 Zacks #1 Ranked Real Estate Mutual Funds - Best of Funds NASDAQ Mutual funds investing the real estate sector should be a necessary addition to portfolios with a long term horizon even though the sector has traversed rough waters in the recent past. Real estatemutual funds have delivered significantly high returns ... See all stories on this topic » |
| SEBI to relax mutual fund exposure norms for housing finance companies Moneylife Certain debt mutual fund schemes, such as long-term FMPs (Fixed Maturity Plans) have been a preferred route for the NBFC (Non-Banking Finance Company) sector to raise medium to long term funds at attractive rates from the bond markets, ICRA said in a ... See all stories on this topic » |
| SEBI measures will not lower borrowing rates: HDFC Moneycontrol.com Keki Mistry, Vice Chairman & CEO of HDFC however, feels that borrowing rates will not go down. Since companies as well as the mutual funds will be looking at returns at the market rate and unless these rates comes down, the possibility of lower rates ... See all stories on this topic » |
Thursday 13 September 2012
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